Terms Of Use

Last updated: 25 January 2026

1. Introduction

These Terms of Use (“Terms”) govern your access to and use of the Who Gets What mobile application, website, and related services (collectively, the “Service”).

The Service is operated by Ryan McMillan trading as “Exactly That” (ABN 25 733 940 257) (“we”, “us”, “our”).

By accessing or using the Service, you agree to be legally bound by these Terms. If you do not agree, you must not use the Service.

2. Nature of the Service – Important Disclaimer

Who Gets What is provided for personal, informational, and organisational purposes only. The Service does not create legal wills, binding estate documents, or legally enforceable testamentary instructions.

The Service is not a substitute for professional legal advice, estate planning services, or legally valid wills. You acknowledge that any PDF or report generated by the Service is a statement of your wishes only (precatory memorandum) and is not legally binding on executors, personal representatives, or beneficiaries.

You acknowledge that inheritance and succession laws vary by jurisdiction and that legally binding wills must be prepared and executed separately in accordance with applicable law.

3. No Legal, Financial, or Professional Advice

Nothing within the Service constitutes legal, financial, estate planning, or professional advice. You acknowledge and agree that you must not rely on the Service as a substitute for a legally valid will or professional legal advice.

4. Eligibility

You must be at least 18 years old to use the Service. The Service is not intended for use by children.

5. User Accounts, Data Security, and Legacy Access

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

While we take reasonable steps to protect your information, no method of electronic storage or transmission is completely secure, and we cannot guarantee the absolute security of data stored within the Service or by third-party cloud providers.

We do not provide "legacy" access or transfer account ownership to third parties upon the death of a user. We will only provide access to account data to authorised legal representatives where required by a valid Australian court order or as stipulated by applicable law.

6. User Content, Ownership, and Exports

You are solely responsible for all content you create, upload, or store within the Service, including item descriptions, names, notes, and instructions.

You retain ownership of your content and any generated reports; however, you grant us a limited, non-exclusive licence to host, store, process, and transmit such content solely for the purpose of operating and providing the Service to you.

Once a PDF is exported, downloaded, or shared outside the Service, you are solely responsible for its distribution, storage, and any consequences arising from third-party access to that document. We are not responsible for the security of data once it has been exported from our systems.

We do not verify, endorse, or guarantee the accuracy, completeness, or legal effect of user content.

8. End User Licence (EULA)

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for personal, non-commercial purposes only.

You must not copy, modify, reverse-engineer, resell, scrape, exploit, or misuse the Service or any portion of it.

9. Payments and Refunds

Certain features may require payment. All payments are processed through the Apple App Store and/or Google Play Store.

Refunds are governed solely by the policies of the relevant platform. We do not directly process payments and do not guarantee refunds.

We make no representations or guarantees regarding the suitability of paid features for your personal circumstances.

10. Service Availability

The Service is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted availability, error-free operation, or the preservation of data, records, or content.

11. Limitation of Liability

Australian Consumer Law: Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any condition, warranty, or statutory guarantee that cannot be excluded by law.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, consequential, or special damages, including loss of data, financial loss, or estate, inheritance, or beneficiary disputes.

Where liability cannot be excluded but can be limited, our liability is limited to the amount paid by you for the Service in the previous 12 months, or AUD $10 (whichever is greater).

12. Indemnity

You agree to indemnify and hold harmless Ryan McMillan and Exactly That from any claims, losses, damages, liabilities, costs, or expenses (including legal fees) arising from your use of the Service, your content, your breach of these Terms, or any third-party claims connected with your use of the Service.

13. Suspension and Termination

We may suspend or terminate your access to the Service immediately and without notice if we reasonably believe you have breached these Terms, misused the Service, or engaged in unlawful or harmful conduct.

Termination does not affect any accrued rights, limitations of liability, or indemnities.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes are published constitutes acceptance of the updated Terms.

15. Severability and Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

These Terms constitute the entire agreement between you and us regarding the Service and supersede any prior agreements or understandings.

16. Governing Law

These Terms are governed by the laws of Queensland, Australia. You submit to the exclusive jurisdiction of the courts of Queensland.

17. Contact

Email: support@whogetswhat.app