Privacy Policy

Who Gets What

Last updated: 25 January 2026

1. Introduction

This Privacy Policy explains how Who Gets What collects, uses, stores, and protects personal information.

Who Gets What is operated by Exactly That, a sole trader business operated by Ryan McMillan (ABN 25 733 940 257).

2. Information We Collect

We may collect the following types of information:

  • Name and email address
  • Authentication identifiers
  • User-Generated Content: Item descriptions, notes, and photographs/images of personal belongings uploaded to the Service.
  • Third-Party Names: Names of intended recipients as entered by you.
  • App usage data and technical information (such as device type and operating system)

Important: You are solely responsible for ensuring you have the necessary rights and permissions to upload any photographs or provide the names of third-party recipients to the Service.

We do not knowingly collect government-issued identification or payment card details.

3. How We Collect Information

Information is collected when you create an account, sign in, use app features, communicate with us, or otherwise interact with the Service.

4. How We Use Information

We use information to:

  • operate and maintain the Service
  • authenticate users and manage accounts
  • provide customer support
  • improve functionality and performance
  • comply with legal and regulatory obligations

We do not sell personal information to third parties.

5. Lawful Basis for Processing (GDPR)

Where applicable, we process personal data under one or more of the following lawful bases:

  • performance of a contract
  • legitimate interests
  • compliance with legal obligations
  • user consent, where required

6. Data Storage and International Processing

Personal data is stored and processed using Google Firebase and Google Cloud infrastructure.

Your information may be processed or stored outside Australia, including in jurisdictions with different data protection laws. By using the Service, you consent to such international data transfers.

7. Data Retention

We retain personal information only for as long as reasonably necessary to operate the Service, comply with legal obligations, resolve disputes, or enforce our agreements.

8. User Rights

Depending on your location, you may have rights to request access to, correction of, or deletion of your personal data, as well as restriction or objection to certain processing.

9. Account Deletion

You may request deletion through the app or by contacting support@whogetswhat.app.

Account deletion is permanent and irreversible. Some information may be retained in backups, logs, or where required by law or technical constraints.

10. Security

We take reasonable technical and organisational measures to protect personal information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

We are not liable for unauthorised access, data loss, or security breaches beyond our reasonable control.

11. Third-Party Services

The Service relies on third-party providers such as Firebase Authentication and cloud hosting services. These providers operate under their own privacy policies.

We are not responsible for the privacy practices or security of third-party services.

12. Cookies and Analytics

We may use limited analytics or technical tools to understand how the Service is used and to improve performance. These tools may collect aggregated or anonymised usage data.

13. Children’s Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

14. International Users

If you access the Service from outside Australia, you acknowledge and agree that your personal information will be transferred to and processed in Australia and other jurisdictions.

15. Complaints and Regulatory Rights

If you have concerns about how we handle personal information, you may contact us directly. You may also have the right to lodge a complaint with a relevant data protection authority.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes are published constitutes acceptance of the updated policy.

17. Contact

Email: support@whogetswhat.app